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Cookie Policy

Last updated: November 15, 2024

1. Introduction

This Cookie Policy explains how Fact Progress ("we," "our," or "us") uses cookies and similar technologies when you visit our website at fact-progress.com (the "Service"). This policy explains what these technologies are, why we use them, and your rights to control our use of them.

This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information.

2. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies serve many different purposes, such as helping us remember your preferences, understanding how you use our website, and improving your overall experience.

2.1 Types of Cookies

Cookies can be categorized in several ways:

By Ownership:

  • First-party cookies: Set by us directly
  • Third-party cookies: Set by external services we use

By Duration:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period or until deleted

By Purpose:

  • Essential cookies: Necessary for basic website functionality
  • Analytics cookies: Help us understand how visitors use our website
  • Marketing cookies: Used to deliver relevant advertisements
  • Preference cookies: Remember your settings and choices

3. Why We Use Cookies

We use cookies for several important reasons:

  • Essential functionality: Enable core website features like navigation and secure areas
  • Performance improvement: Help us understand how our website performs and identify areas for improvement
  • User experience: Remember your preferences and settings for future visits
  • Analytics: Gather anonymous statistics about website usage to improve our content and services
  • Security: Detect and prevent fraud and unauthorized access
  • Marketing: Deliver relevant content and advertisements based on your interests

4. Cookies We Use

4.1 Essential Cookies

These cookies are necessary for our website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

Essential Cookies:

  • fact_progress_session: Maintains your session state during your visit
  • fact_progress_csrf: Protects against cross-site request forgery attacks
  • fact_progress_cookies_accepted: Remembers your cookie consent preferences
  • fact_progress_cart: Stores items in your shopping cart

4.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

Analytics Cookies:

  • _ga: Google Analytics - distinguishes unique users
  • _ga_*: Google Analytics - contains campaign and traffic source information
  • _gid: Google Analytics - distinguishes unique users (24-hour expiry)
  • fact_progress_analytics: Our internal analytics for website usage tracking

4.3 Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Marketing Cookies:

  • _fbp: Facebook Pixel - tracks conversions and website visitors
  • fact_progress_marketing: Tracks marketing campaign effectiveness
  • fact_progress_referrer: Remembers how you found our website

4.4 Preference Cookies

These cookies allow our website to remember information that changes the way the website behaves or looks, such as your preferred language or the region you are in.

Preference Cookies:

  • fact_progress_language: Remembers your preferred language
  • fact_progress_region: Remembers your location preferences
  • fact_progress_theme: Remembers your display preferences

5. Third-Party Cookies

We also use cookies from trusted third-party services to enhance our website functionality and provide better services:

5.1 Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect anonymous information such as the number of visitors to the site and the most popular pages.

For more information about Google Analytics cookies, visit: Google Analytics Cookie Usage

5.2 Social Media Platforms

We may use cookies from social media platforms (Facebook, Twitter, LinkedIn, Instagram) to enable social sharing features and show relevant content.

5.3 Payment Processors

When you make a purchase, our payment processors may use cookies to ensure secure transactions and prevent fraud.

6. Your Cookie Choices

6.1 Cookie Consent

When you first visit our website, you'll see a cookie banner asking for your consent to use non-essential cookies. You can choose to:

  • Accept All: Allow all cookies for the best experience
  • Necessary Only: Only allow essential cookies
  • Customize: Choose specific cookie categories

6.2 Managing Your Preferences

You can change your cookie preferences at any time by:

  • Clicking on the cookie preferences link in our website footer
  • Using your browser settings to delete or block cookies
  • Contacting us directly at [email protected]

6.3 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View cookies stored on your device
  • Delete existing cookies
  • Block all cookies
  • Block third-party cookies
  • Receive notifications when cookies are set

Please note that blocking or deleting cookies may impact your experience on our website and limit functionality.

7. Browser-Specific Instructions

7.1 Google Chrome

  1. Click the three dots menu → Settings
  2. Click "Privacy and security" → "Cookies and other site data"
  3. Choose your preferred cookie settings

7.2 Mozilla Firefox

  1. Click the menu button → Options/Preferences
  2. Select "Privacy & Security"
  3. Under "Cookies and Site Data," choose your settings

7.3 Safari

  1. Go to Safari → Preferences
  2. Click the "Privacy" tab
  3. Choose your cookie and tracking settings

7.4 Microsoft Edge

  1. Click the three dots menu → Settings
  2. Click "Cookies and site permissions"
  3. Manage your cookie settings

8. Other Tracking Technologies

8.1 Web Beacons

We may use web beacons (also called pixel tags or clear GIFs) in our emails and on our website to track user interactions and measure the effectiveness of our communications.

8.2 Local Storage

Our website may use local storage technologies (such as HTML5 local storage) to store information locally on your device for improved performance and functionality.

8.3 Session Storage

We use session storage to temporarily store information during your browsing session, which is automatically deleted when you close your browser.

9. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

9.1 Essential Functionality

  • You may not be able to access secure areas of the website
  • Your preferences won't be remembered between visits
  • Shopping cart functionality may not work
  • Form submissions may fail

9.2 Enhanced Features

  • Personalized content may not be available
  • Website performance may be reduced
  • Analytics and improvements may be limited
  • Social media features may not work

10. Data Protection and Security

We take the security of your cookie data seriously:

  • Encryption: Sensitive cookie data is encrypted
  • Secure transmission: Cookies are transmitted over secure connections
  • Limited access: Only authorized personnel can access cookie data
  • Regular audits: We regularly review our cookie practices
  • Data minimization: We only collect necessary cookie data

11. International Transfers

Some of our third-party service providers may be located outside the UK/EU. When cookies are transferred internationally, we ensure adequate protection through:

  • EU Commission adequacy decisions
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

12. Children's Privacy

Our website is not directed to children under 16 years of age. We do not knowingly collect information from children through cookies. If we become aware that we have collected information from a child under 16, we will take steps to delete such information promptly.

13. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Updating the "Last updated" date at the top of this policy
  • Posting a notice on our website
  • Sending email notifications for significant changes
  • Requesting renewed consent where required by law

Your continued use of our website after any changes constitutes acceptance of the updated Cookie Policy.

14. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Fact Progress

Address: 45 Great Russell Street, London, WC1B 3LU, United Kingdom

Email: [email protected]

Phone: +44 20 7946 0958

General Inquiries: [email protected]

Data Protection Officer

For specific cookie and data protection inquiries, you may contact our Data Protection Officer at [email protected].

Manage Your Cookie Preferences

You can review and modify your cookie preferences at any time by clicking the button below:

Fact Progress

Premium stationery and business accessories for professionals across Great Britain. Quality, service, and excellence in every product.

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45 Great Russell Street
London, WC1B 3LU

+44 20 7946 0958

[email protected]

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